LEASH DROP CANNIE LLC
Privacy Policy
We respect your privacy and are committed to protecting the information you share with us.
Effective Date: June 1, 2025 · Last Updated: May 2025
SECTION 1
Who We Are
Leash Drop Canine LLC ("Leash Drop," "we," "us," or "our") is a professional dog training company located at 2855 S Archer Ave STE 1, Chicago, IL 60608. We provide Board & Train programs, private training sessions, group training, and behavior assessments for dogs and their owners.
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This Privacy Policy explains how we collect, use, store, and protect your personal information when you interact with our website at leashdropcanine.com, book services through our scheduling portal, or otherwise engage with our business.
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By using our website or services, you agree to the practices described in this policy.
SECTION 2
Information We Collect
We collect only the information necessary to deliver our services effectively and communicate with you as a client.
Personal Information
Full name
Email Adress
Phone Number
Dog & Behavioral Information
Dog's name, breed, and age
Behavioral history, known triggers, and any prior training background
Household context relevant to behavior assessment and program placement
Payment Information
Payment details submitted during checkout — processed and stored securely by Stripe. Leash Drop does not store your full card number, CVV, or banking credentials on our servers.
Usage & Technical Data
Browser type, device type, and IP address (collected automatically via standard web analytics)
Pages visited, time on site, and referral source
SECTION 3
How We Collect Information
We collect information through the following channels:
Dog & Behavioral Information
Wix Forms — lead capture forms, waitlist sign-ups, and intake questionnaires on our website
BusyPaws Scheduling Portal — when you book an appointment, behavior assessment, or Board & Train intake
Stripe — when you purchase a service or make a deposit online
Affirm, Klarna, Afterpay, and PayPal Pay Later — if you elect to finance a service through one of these platforms
Direct communication — emails, text messages, or phone calls you initiate with us
Note: Third-party platforms (Stripe, BusyPaws, Affirm, etc.) have their own privacy policies that govern how they handle your data. We encourage you to review those policies directly.
SECTION 4
How We Use Your Information
We use the information we collect to:
Dog & Behavioral Information
Schedule, confirm, and manage your training appointments and programs
Process payments and deposits for services
Assess your dog's behavioral history and place them in the appropriate program
Send appointment reminders, program updates, and follow-up communications
Respond to inquiries submitted through our website or forms
Improve our website, services, and client experience
Comply with applicable legal obligations
We do not sell, rent, or trade your personal information to third parties for marketing purposes. We do not use your data for automated decision-making or profiling.
SECTION 5
Third-Party Platforms
To operate our business, we work with the following trusted platforms. Each handles data according to their own privacy policies:
Wix (website & forms)
BusyPaws (scheduling)
Stripe (payments)
Affirm
Afterpay
Pay Pal Pay Later
Elfsight (review widget)
Google Analytics
When you interact with these platforms — for example, by making a payment via Stripe or financing a program through Affirm — your data is subject to their respective privacy policies in addition to ours. We select platforms that maintain industry-standard security practices.
Klarna
SECTION 6
Data Retention
We retain your personal information for as long as necessary to fulfill the purposes described in this policy, maintain accurate business records, and comply with applicable legal obligations.
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Client records — including contact information, dog behavioral history, and program notes — are retained for a minimum of three (3) years following the conclusion of your last active service with Leash Drop Canine LLC. Payment transaction records are retained as required by applicable tax and financial regulations.
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If you would like to request deletion of your personal information, please contact us directly. We will honor deletion requests to the extent permitted by law and business necessity.
SECTION 7
Your Rights
Depending on your location and applicable law, you may have certain rights regarding your personal information, including:
Dog & Behavioral Information
Right to Access — Request a copy of the personal information we hold about you
Right to Correction — Request correction of inaccurate or incomplete information
Right to Deletion — Request deletion of your personal information, subject to legal retention requirements
Right to Opt Out — Opt out of marketing communications at any time by contacting us or using the unsubscribe link in any email we send
Right to Data Portability — Request that we provide your data in a portable format where technically feasible
Illinois Residents: We comply with applicable Illinois privacy laws. If you believe your privacy rights have been violated, you may also file a complaint with the Illinois Attorney General's office.
To exercise any of these rights, please contact us at the information provided at the bottom of this page. We will respond to verified requests within thirty (30) days.
SECTION 8
Children's Privacy
Our services are intended for adults (18 years of age or older). We do not knowingly collect personal information from individuals under the age of 13. If you believe a minor has submitted personal information to us, please contact us immediately so we can promptly delete it.
SECTION 9
Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, services, or legal requirements. When we make material changes, we will update the "Last Updated" date at the top of this page.
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Your continued use of our website or services after any changes to this policy constitutes your acceptance of those changes. We encourage you to review this page periodically.
SECTION 9
Contact Us
If you have questions about this Privacy Policy, want to exercise your data rights, or need to report a privacy concern, please reach out to us directly.
Get in Touch
We're committed to transparency and will respond to all privacy inquiries promptly.